Frequently Asked Questions

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General

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Member Rewards

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Memberships

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Community

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Frequently Asked Questions

Contact Support

General

Member Rewards

Memberships

Community

About Us

Frequently Asked Questions

Contact Support

General

What is this platform about?

How do I create an account?

Can I use the platform for free?

Is my data safe on this platform?

Can I deactivate or delete my account?

Member Rewards

How does the reward system work?

How do I earn reward points?

What can I redeem my points for?

Do reward points expire?

Where can I view my rewards balance?

Memberships

What are the different membership levels?

What benefits do memberships offer?

How do I upgrade or downgrade my membership?

Are memberships auto-renewed?

Community

Can I customize my profile?

How to send private messages?

What is activity stream?

How to create a group?

Are events hosted regularly?